Technical Team Leader

PT Netmarks Indonesia (NMID) was founded in 2002 as a subsidiary of Uniadex, Ltd Japan. Founded on a mission to provide technology that can help customer to enhance their businesses. We have been committed to serving our customers for more than 20 years.

With young and dynamic certified teams that thirst for knowledge, we always equip our employees with several training related to our solution and advanced technology. As for our commitment to deliver a comprehensive and high-quality standard of services, we comply with ISO 9001:2015 (Quality Management) and ISO 27001 : 2013 (Information Security Management) to serve our customers better.

Deskripsi

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Spesifikasi

• Graduated from a reputable university majoring in Computer Science or Information Technology with a minimum GPA of 3.0.   
• Having a minimum 3-year experience as Network Engineer 
• Having a minimum 2-year experience as Technical Team Leader 
• Must having related Certifications: CCNP/NSE7
• Able to handle Layer 2, 3, and 4 Configuration & Troubleshooting 
• Having the capability to handle Layer 5,6,7 are highly preferred
• Ability to analyze network traffic is mandatory.   
• Good understanding of OSI Layer and TCP/IP network.   
• Good understanding of networking technology and products such as routing, switching, and security.   
• Strong sense of responsibility and a high degree of initiative.  
• Passionate to learn, hardworking, and a good team player
• Strong supervisory and leadership skills
• Fluent in English verbal and written is mandatory
• Excellent presentation and communication skills
• Having experience working in an enterprise IT company would be preferred

Catatan Umum

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Tanggung Jawab Pekerjaan

• Manage and Develop Technical Team
• Motivating and coaching the technical team to ensure they perform at their best and reach their full potential.
• Performing design and technical implementation for network & IT security solutions.
• Provide technical support to customers through on-site or remote troubleshooting.   
• Propose technical solutions based on customer requirements or pain points.
• Proactively monitor and analyze network performance to detect and resolve issues.   
• Develop good relationships with Clients.
• Documentation and reporting to Manager and/or Customers.